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Dear PastWoke, the above column was about a business-to-municipality issue. It has nothing to do with business to customers. It's about being able to pay for online renewal of a health permit. I also paid the $4 credit card transaction fee without any issue when I did the phone call for the renewal, I just don't feel I should have to make a phone call. Frankly, I'd rather hold an unpinned grenade rather than be forced to call 8 a.m. to 4 p.m. to get someone on the horn to process my transaction which could be done online 24/7.

From: Thurston County needs to exit the Stone Age

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